I need to send some documents and small machine parts as quickly as possible to Singapore. We have a client who has a machine broken down that is holding up their entire production line and we need to get some replacement parts and maintenance instructions to them as quickly as possible. At this point, they are pointing the finger at us, so we are probably going to need to eat the cost on this. In the past air cargo has always been the way we have gone, but prices keep going up and we seem need to be as economical as possible, without using someone completely unreliable. With the economy like it is, it seems that more and more clients are relying on us to be able to get repair items to them immediately rather than stocking backups for themselves. We have tried to communicate the advantages to keep these parts on site, but they seem more willing to gamble on quick shipments than to spend money on parts that may sit around for months or years.