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International parts shipping to Italy

Posted by: Joesph Williams

I need to send some small machine parts as quickly as possible to Switzerland. We have a client who has a machine broken down that is holding up their entire production line and we need to get some replacement parts and maintenance instructions to them as quickly as possible. What I need to find is the most cost effective, economical way to get these supplies overseas, but still in a timely manner. It seems that more and more clients are relying on us to be able to get repair items to them immediately rather than stocking backups for themselves. We have tried to communicate the advantages to keep these parts on site, but they seem more willing to gamble on quick shipments than to spend money on parts that may sit around for months or years. But then they blame us for high shipping prices. In the past air cargo has always been the way we have gone, but prices keep going up and we seem to be needing to do this kind of shipping on a frequent basis. Any ideas on quick, yet affordable, alternatives.